Channel Surfer Help Center

Step-by-step guides with screenshots, for Free and Supporter accounts.

How to use Channel SurferChange channels, use the guide, save favorites, and find your settings.Import your YouTube channelsBring your subscriptions over on the Free plan or as a Supporter, step by step.Billing and your Supporter subscriptionChange or cancel your plan, get receipts, and see why your statement says RANDOM DAILY URLS.

Quick answers

How do I import my YouTube subscriptions?

Sign in, open your Dashboard, and select Import from YouTube. Free accounts use a bookmarklet and paste the result. Supporters can sync every subscription at once. See the steps

How do I cancel my subscription?

Open your Dashboard, select Billing, then Manage subscription. You keep Supporter until the end of the period you've paid for. See the steps

Why does my statement say RANDOM DAILY URLS?

Random Daily URLs is the small company that makes Channel Surfer, so that's the name your bank shows for your Supporter subscription. More about charges

How do I change channels?

On a computer, press the up and down arrow keys. On a phone or tablet, swipe up or down on the video. Press ? to see every keyboard shortcut. All the controls

Does Channel Surfer work on my phone?

Yes, for watching. Importing with the bookmarklet needs a computer, and Supporters can then see their channels on any device. Importing on a phone

Do I have to pay?

No. Watching and importing your subscriptions are free. Supporter is the paid plan for bigger lineups and syncing across devices. Compare Free and Supporter

Can't find what you need? Send us a message. Supporters get a reply within 24 hours.